MH
Muhammed H

1 reviews | Active since Jun 2012

23 Nov 2020, 16:52

Vodacom *****ing vodabucks

From last week all my vodabucks disappeared... no help what so ever to resolve the issue..... spend. Fortune on accumulating them then they jus disappear... Consultants keep saying they trying to contact vodabucks rewards and there is no answer...

0
Replies (2)
Vodacom
Vodacom's reply24 Nov 2020, 06:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
MH
Muhammed H's update03 Dec 2020, 10:22
Reviewer Update
yes after I called many time being put through to the entire Vodacom staff...

some of the staff do not even escalate your call when they tell you that they do...

yes thank you after such a damn blady frustration