JK
Joy K

1 reviews | Active since Jun 2016

01 Jun 2016, 06:54

Vodacom *****ing subs AFTER contract was cancelled March 2016

<p>I have my ex-husband's handset and data package on my contract under my ****en name - J L Wilkins. In December Westgate staff said both end wef March 2016 and I can send through my cancellation request 3 months prior which I did on 06 January 2016. Guess what?? They are still deducting for *** AND *** that's linked to ***. YET in APRIL and MAY 2016 I am still being debited despite millions of emails plus SMS from March 2016 saying the contracts have been cancelled. I as a single woman cannot afford to be abused like this & STILL PAYING for a contract that ended March 2016. Then I receive an mail saying they cannot contact me on *** HELLOOOO!!!!!! That is the old number of my EX. Hre swapped sims coz he's ducking and diving creditors. PHONE ME ON MY CONTRACT NUMBER!!!!! I need to take this to Megan Powers of the Sunday Times to get this *****ing stopped</p>

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Replies (1)
Vodacom
Vodacom's reply01 Jun 2016, 09:45
Official

We are currently investigating this matter and will update you regarding.

Please accept our sincere apology for any inconvenience caused.

Kind regards

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