RA
Rycardo A
1 reviews | Active since Sept 2019
27 Sept 2019, 17:07
Vodacom *****ing PAID airtime
After months of not using a sim card and waiting for the contract to end, finally being able to cancel the contract, they decide that the airtime which was built up over all the months and PAID for, will be removed from the sim because “I am not on the contract anymore.”. Vodacom Cresta did not advise that this will happen.
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Vodacom's replyOfficial
28 Sept 2019, 12:21Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Sept 2019, 12:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team