VODACOM *****ING OUR MONEY!!!!

There was ***** committed on our account, we battled for more than 6 months to just get VODACOM ***** to investigate it and they found that my ID document was falsified and have all the substantiating documentation to this effect. We are owed almost R11 000 for an iPhone obtained *******ly an we've now waited another two months, they've confirmed the ********** transaction, but our money has still not been refunded - WE ARE STILL WAITING FOR OUR MONEY!!! Insurance was also added on our accounts without our authorisation, so that money was also taken *******LY via debit order (still waiting for that to be investigated). All our business phones are with them and WE WILL BE CANCELLING OUR BUSINESS AND TAKING IT SONEWHERE ELSE!!!