VODACOM *****ING OUR MONEY!!!!

VODACOM *****ING OUR MONEY!!!!

See my review on 28/09/22 below. On 29/09/22 @ 14h06 Vodacom responded that a consultant will contact us, they just failed to mention which year! WE ARE STILL WAITING!!!!! There was ***** committed on our daughter's account - we are waiting for Vodacom to call us regarding this, we battled for more than 6 months to just get VODACOM ***** to investigate it and they found that my ID document was falsified and have all the substantiating documentation to this effect. We are owed almost R11 000 for an iPhone obtained *******ly an we've now waited another two months, they've confirmed the ********** transaction, but our money has still not been refunded - WE ARE STILL WAITING FOR OUR MONEY!!! Insurance was also added on our accounts without our authorisation, so that money was also taken *******LY via debit order (still waiting for that to be investigated). All our business phones are with them and WE WILL BE CANCELLING OUR BUSINESS AND TAKING IT SOMEWHERE ELSE!!!