TL
Tshego L

1 reviews | Active since May 2017

08 Mar 2018, 12:27

vodacom *****ing our money!!!!!

every time I recharge, my airtime goes missing, when I called the customer care they tell me its due to subscriptions and there's nothing they can do except to cancel them and I should check every week if I don't have any subscriptions that are active

0
Replies (2)
Vodacom
Vodacom's reply09 Mar 2018, 07:48
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

TL
Tshego L's update09 Mar 2018, 13:10
Reviewer Update
thank you Theo for your assistance and for retuning my ****** airtime.