Vodacom *****ing our data and call center doesn't send reference number.

Vodacom has a new way of forcing you to buy data - your own data which you have bought just disappears after 1 day and when you phone their customer care, the only way they can help you, is by escalating it to somebody and inform you they will help you within the next 3 days. So the only way you can connect to the internet until they have resolved THEIR ******-up, is by buying more data or use another phone with data as a hotspot and through WiFi on your own phone - which means you are also depleting another devices' data and will soon have to buy data for that account as well. Another thing is when you ask the operator to send you a reference number, they tell you they will send you an sms, but more than 7,5 hours later, you still haven't received any sms with a reference number.