IK
Ian K

1 reviews | Active since Jun 2017

19 May 2018, 12:25

Vodacom *****ing my time and money

Vodacom stole my minutes on Wednesday 16 May I had 232 min available on my phone , no nothing I phoned the call center and spoke to Shipo Masibulo , whom cannot explain to me where my minutes have gone and also wants to charge R 14 to send me a list of where my time has gone, you are steeling money and time from us as customers NEVER USE THEM

0
Replies (2)
Vodacom
Vodacom's reply19 May 2018, 12:43
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

IK
Ian K's update21 May 2018, 13:19
Reviewer Update
Still not resolved I can still not make calls maybe I must phone Cart Blanche