KM
Katleho M
1 reviews | Active since Nov 2013
02 Jun 2021, 12:31
VODACOM *****ING MY POWER HOUR
Again my Vodacom Power Hour has vanished. I bought Power Hour 2 days ago, today when I want to use it cut. Today was day 3. Someone is *****ing my minutes please investigate. .
I am reside in Fleurhof and there is poor network coverage in my area. I logged a call about this in 2015/2016 and was promised that Towers would be build or something like that , we are in 2021 and still experiencing the same issue. I am not sure if I should change to a network provider who will cater for my needs???
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Replies (1)Vodacom's replyOfficial
02 Jun 2021, 13:50Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jun 2021, 13:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
