DP
Dirk P
1 reviews | Active since Jan 2019
28 Feb 2019, 07:57
Vodacom *****ing my money, again!
In December Vodacom deducted over R8 500 from my account, instead of R275. It took more than a month for them to sort it out and pay my money back, and without any real communication from them. I was however promised that the mistake have been rectified.
Today they deducted R9 683.59 from my account. I am now considering laying a charge of theft against Vodacom!
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Vodacom's replyOfficial
28 Feb 2019, 08:17Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Feb 2019, 08:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team