AB
Andrew B

1 reviews | Active since Feb 2021

13 Feb 2021, 12:47

Vodacom *****ing My Money

Worst company ever

I cancelled my contract, told them by phone to stop payments I was making after my contract ended, they have said they would but have not done so

They are *******

They keep *****ing my money monthly and don’t cancel my contract, and then I just made a call now to cancel once again and they had the audacity to try and bribe me to stay by offering me a 1000 rand gift voucher

After which I said I’m not interested, now they say because they need a months notice they will keep taking money till March 2021

They are the worst company for telecommunications, I’m tired of begging for them to stop my debit orders, next time I’m going to speak to the bank about ********** charges

0
Replies (2)
Vodacom
Vodacom's reply13 Feb 2021, 13:33
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

AB
Andrew B's update23 Mar 2021, 14:07
Reviewer Update
This would have been the 3rd time a cancellation has been loaded.

When I stop seeing money go off my account I’ll be happy