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Greg M
1 reviews | Active since Apr 2013
22 Feb 2022, 11:09
Vodacom *****ing my money
Two of my data contracts were renewed without my permission . and I have been trying to cancel it since 23 June 2021 and it is impossible . I have references numbers that no call centre will accept . *** Cancellation Credit refund *** Each department cant help me and now they say I am owing , this is blatant theft .
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Replies (2)
Vodacom's replyOfficial
22 Feb 2022, 11:12Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Feb 2022, 11:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Greg M's updateReviewer Update
24 Feb 2022, 04:15Lets hope debt collection does not phone me again , and please send the communication promised via email .
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Greg M's update24 Feb 2022, 04:15
Reviewer Update
Lets hope debt collection does not phone me again , and please send the communication promised via email .