AS
Anske S
1 reviews | Active since Mar 2020
03 Dec 2021, 10:40
Vodacom *****ing my Money
On 1 October I called to cancel data, 1 November I was supposed to pay my last month for data, but they billed me again today 01/12/2021. They can’t tell me when I will get my money back. I want the money back into my account within 48 hours.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
03 Dec 2021, 11:14Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Dec 2021, 11:14
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team