JH
Jan H
1 reviews | Active since Mar 2009
11 Nov 2019, 20:57
Vodacom *****ing my money
I have made many complaints about Vodacom *****ing money out of my bank account by doing "demand deposits" when there is 2 deposits done by me and proof of payments sent various times and just nothing is being done about it.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
12 Nov 2019, 07:36Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Nov 2019, 07:36
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
18 Nov 2019, 12:11Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that feedback was provided by another department and your query has now been resolved.
Regards
Consumer Website Team
Vodacom's reply18 Nov 2019, 12:11
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that feedback was provided by another department and your query has now been resolved.
Regards
Consumer Website Team