LS
Lee-Anne Scruton

1 reviews | Active since Jun 2017

01 Jun 2017, 08:14

Vodacom *****ing my money

<p>I'm so so over this, every single month Vodacom just eats my data up. I had a gig last night and now I have 250mb left. How is this possible. My cellphone bill is around 2k every month and I spend a fortune on data.</p> <p>My partner is with mtn and he doesn't pay more then R800 a month.</p> <p>I think it's time to cancel my contract. </p> <p>I'm just so over this.</p> <p> </p> <p>Sort yourself out Vodacom </p>

0
Replies (2)
Vodacom
Vodacom's reply01 Jun 2017, 08:26
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply08 Jun 2017, 11:29
Official

Hi Lee-Anne

As per our discussion, this matter has now been resolved.

Have a pleasant day further!

Regards,

RJ