1 reviews | Active since May 2011
<p>Hi </p> <p> </p> <p>My data bundles are dissapearing . from 5gig to 3.42gig to 3.24gig to 3.2gig and my data route is not even on , and this is now the 2nd month </p> <p>When I phoned them , they told me they will do an investigation and get back to me , the funny thing is that nobody is getting back to me me . When qouting my ref number , they simply tell me they will get someone to call me back </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Hi Vodacom
just like last month my data is now depleted, with my route not switched on !!!!!
It is easy to take my money but now I am the one that paid for something 2 months and still no service.
Nobody phoned me to follow up !!!!
I want my data for the last 2 months or I want my money back
Hi Vodacom
just like last month my data is now depleted, with my route not switched on !!!!!
It is easy to take my money but now I am the one that paid for something 2 months and still no service.
Nobody phoned me to follow up !!!!
I want my data for the last 2 months or I want my money back
Dear Mr Hannes Kloppers
Kindly be advised, my attempt to make to contact you on contact details provided were unsuccessful.
As per my email communication, I have provided feedback on your query and believe that your matter is now resolved.
Please accept our apology for any inconvenience caused.
Regards
Kulsoem
Senior Consultant
Best regards,
Dear Mr Hannes Kloppers
Kindly be advised, my attempt to make to contact you on contact details provided were unsuccessful.
As per my email communication, I have provided feedback on your query and believe that your matter is now resolved.
Please accept our apology for any inconvenience caused.
Regards
Kulsoem
Senior Consultant
Best regards,
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