1 reviews | Active since Apr 2015
Vodacom *****ing my data AGAIN!!!
<p>I bought a weekly gb of data as my data was going to expire on the 15.05.17 mid night. I was hardly on the internet only using whatsapp and went onto Facebook. I call the call centre to see if they can assist me , I got an agent by the name of Nthatisi that was assuming I used my data in a few hours which I never do because I was on the internet. On my data usage it only shows i used +-100mb.She than also put me on hold for 15minutes coming back with no positive feedback. Every blady single month when I load data I have the same problem Vodacom *****ing my data... I'm sick and tired dealing with the same problem, I want to cancel my contract with Vodacom!! I was on a call for 30mins but on hold most of the call. Ref: ********** 64. Vodacom has to be the worse network to be with I swear they treat their customers as they stupid. Agents interrupt while a customer is trying to spea**** </p>
I want proof of my data usage!
I want proof of my data usage!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
