JP
Jody P
1 reviews | Active since May 2019
05 Jun 2019, 08:00
Vodacom *****ing my data!
Please explain the following: Using your data usage app, I checked on the morning of the 4th and it stated that I used 2gigs of data on the 3rd. I checked this morning and it stated that I used 40gigs of data on the 3rd!!!!! How did this change!?!?!?!?! I went back and this happens numerous times in the past two months!!! You are *****ing my data and then you throttle my line. I want out of this contract as you are being **********
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Replies (2)
Vodacom's replyOfficial
05 Jun 2019, 09:05 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Jun 2019, 09:05
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
05 Jun 2019, 14:26 Good day
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Our records indicate that your query is currently in hand with our Hellopeter Team. Kindly allow our team to investigate and resolve your query.
We apologize for the inconvenience and appreciate your patience.
Vodacom Consumer Website Team
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Our records indicate that your query is currently in hand with our Hellopeter Team. Kindly allow our team to investigate and resolve your query.
We apologize for the inconvenience and appreciate your patience.
Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Jun 2019, 14:26
Official
Good day
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Our records indicate that your query is currently in hand with our Hellopeter Team. Kindly allow our team to investigate and resolve your query.
We apologize for the inconvenience and appreciate your patience.
Vodacom Consumer Website Team
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Our records indicate that your query is currently in hand with our Hellopeter Team. Kindly allow our team to investigate and resolve your query.
We apologize for the inconvenience and appreciate your patience.
Vodacom Consumer Website Team
Best regards,