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SLT3SLT3 SLT3SLT3

1 reviews | Active since Feb 2017

03 Apr 2017, 12:01

VODACOM *****ING MY DATA

<p>To whom it may concern</p> <p>This is not the first time that I have been complaining about data being taken when I don't even download. I log onto Absa website for 5 minutes and then my data disappears. I receive an sms on Saturday 1 April indicating I have 200,00MB till 31/05/2017. Then just from being on Absa websit for 5 minutes my data is less than 98MB.</p> <p>Where is my 2Gig I am supposed to receive monthly?</p> <p>I am sick and tired of you *****ing my data and charging me. You are useless, pathetic and *******.</p> <p>I DEMAND YOU TO CREDIT ME WITH THE exact amount of data that you ***** from me EVERY MONTH ASAP and I have asked previously and to cancel my contract as I am sick & tires of your **** service!</p> <p>I am also tired of trying to speak to stupid *********** people!</p> <p>Sort this out and send me a detailed report of exactly every hour, minute & second of downloads to indicate where my data is disappearing????</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply03 Apr 2017, 14:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team