SM
Sue M

1 reviews | Active since Apr 2022

13 Apr 2022, 12:08

VODACOM *****ING MY ANYTIME DATA & NOT USING SOCIAL TICKET!!!

I am exceptionally dissatisfied with Vodacom and their self help support system! I purchased a Vodacom social ticket which expires on 1/5/2022. Facebook is not utilizing this ticket but tapping into my anytime data which is absolute nonsense. This has been a waste of money and I am fed up!!! Please contact me to rectify this with immediate effect!

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Replies (1)
Vodacom
Vodacom's reply13 Apr 2022, 14:12
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team