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Ashwin D

1 reviews | Active since Jun 2018

13 Jan 2020, 13:47

Vodacom *****ing my airtime daily

Everytime I put airtime on my phone, I lose it overnight and I didn't even make a call or anything,

Please can vodacom stop *****ing from me as I have no way of getting the airtime back or reporting this.

0
Replies (2)
Vodacom
Vodacom's reply13 Jan 2020, 15:56
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team 
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Ashwin D's update26 Feb 2020, 17:37
Reviewer Update
No consultant has contacted me.
This response is just to fool reviewers.
Please consider my review and bad service when choosing a provider.
This is adding up to thousands of Rands.

I cannot be the only customer affected.