Vodacom *****ing my airtime
I recently changed my network from CellC to Vodacom and it was definitely the worst mistake ever!
With CellC I could buy R30 airtime and buy my WhatsApp bundle and keep the rest of the airtime for the month. With Vidacom, not only is their WhatsApp bundle ridiculously expensive, causing me to have to buy R50 airtime, that airtime doesn't even last the week! I called customer service to enquire as to why my airtime, no matter what amount never lasts more than a few days. I don't use social media and hardly ever browse the Internet but my airtime still does not last. I was advised that their are "apps running in the background" that is using up the airtime. But with CellC this never ever happened! I do not have games on my phone and have very very few apps so why does Vodacom ***** my airtime like this every single month and CellC doesn't?
I am definitely definitely changing my network back to CellC.
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)