1 reviews | Active since Apr 2010
Vodacom *****ing money with services which does not exist
<p>My Samsung was damanged and I was in need of a phone urgently. I placed my sim card into my old Blackberry phone. I went into the *111# menu and proceeded to purchase Blackberry BIS services. The transaction went though without any problems, money deducted from my balance. There were not services available to me. I made contact with the call centre only to be informed that the BIS services are not longer available!!!!!!</p> <p>The services was available on the menu and Vodacom took the money but they cannot deliver the service???????</p> <p>Unlafull enrichment at the expense of your clients??????????????????</p> <p>I want a FULL REFUND asap as NO SERVICE was delivered by vodacom!</p> <p>You cannot ***** money and think it's ok</p> <p>REFUND!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>
Dear Customer,
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
