1 reviews | Active since Oct 2018
VODACOM *****ING MONEY with No authorision.
Hi Vidacom To whom it may concern l. I am absolutely disgusted at your sales tactics.
I just received a notification That my vodacom bull will now be increased to R444.00 and some odd rands where as my previous invoice and my contract agreement was R318 South African rands. Stop *****ing people's money just to make target.
Please understand that a lady called me last month advising that she is able to remove the SMS as i don't use them and it's a promotion they're running that's what she said. So instead of giving me 50 minutes she can offer to give me a 100 minutes and instead of getting 500MB of data I will get 1GB data and andni forfeit the smss.. all that will happen is that my Monthly installment will increase by plus minus R15 if I'm not mistaken she said..she ****. I think she said R15 or so but no more then R30.. so I'm a bit confused this is incorrect this is something that you guys need to take to task you need to listen to the call I would like to hear the call as everything is recorded. As you need to know what the agent said to me and I will not accept this and it will be going on to hello peter..DAILY.and all over social media.
Please rectify this and call me back soonest.
Listen to the call. I WANT COMPENSATION NOW!!!
Kind Regards Zubair Ebrahim ***
VODACOM..
I HAVE STILL NOT RECEIVED MY REFUND FROM YOUR 3RD PARTY SALES TEAM
ELITE..
I WAS PROMISED 5 TO 7 WORKING DAYS IRS WAY PASS THAT.
PLEASE ESCALATE IMMEDIATELY.
KIND REGARDS
ZUBAIR EBRAHIM
***
VODACOM..
I HAVE STILL NOT RECEIVED MY REFUND FROM YOUR 3RD PARTY SALES TEAM
ELITE..
I WAS PROMISED 5 TO 7 WORKING DAYS IRS WAY PASS THAT.
PLEASE ESCALATE IMMEDIATELY.
KIND REGARDS
ZUBAIR EBRAHIM
***
Good day Mr Ebrahim
Trust you are well
As per our telephone conversation yesterday i advised i will get back to you.
The refund request has been escalated to our finance department
Funds will reflect in to your bank account in the next 5 to 7 working days
As per your request i escalated this matter to the sales manager and i just received feedback today that the agent's sales have been audited and has been given a final written warning.
We sincerely apologize for the experience you had with one of our consultants and as Elite Mobile we do not wish for our clients to go through the same.
Have an awesome day
Sekai
And still no refund
Good day Mr Ebrahim
Trust you are well
As per our telephone conversation yesterday i advised i will get back to you.
The refund request has been escalated to our finance department
Funds will reflect in to your bank account in the next 5 to 7 working days
As per your request i escalated this matter to the sales manager and i just received feedback today that the agent's sales have been audited and has been given a final written warning.
We sincerely apologize for the experience you had with one of our consultants and as Elite Mobile we do not wish for our clients to go through the same.
Have an awesome day
Sekai
And still no refund
