NP
Niel P

1 reviews | Active since Sept 2012

07 Sept 2016, 09:41

Vodacom *****ing money through content services

<p>I was billed by Vodacom over R6000 for content services that I never subscribed to. I have been sent from pillar to post and my service was disconnected twice already. Vodacom claims that Mira networks were responsible for the charges but Mira networks confirmed in writing that I was never subscribed to any of their services. I think I'll rather go over to prepaid and stop paying my contract completely. Vodacom is *****ing my money through my contract.</p>

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Replies (1)
Vodacom
Vodacom's reply07 Sept 2016, 11:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team