JJ
Justin J

1 reviews | Active since Feb 2011

09 Jul 2017, 09:08

Vodacom *****ing Money From Its Clients On Behalf of Opera Telecom

<p>Every month an amount of R30.31 a day is being ****** from my cellphone account by Vodacom on behalf of a third party client called Opera Telecom. I dont know who they are and I never signed any contract with them for SOME ***** **** service? Vodacom please refund me all the POWER sessions youve soliciated on Opera Telecoms behalf. I'm ready to move to MTN or CELL C, because you are a bunch of theives! My contract is with you for a cellphone service, not with some third party **** MONGER!</p> <p>Digusted by your lack of morals and effort as a company. </p> <p>Iv'e complained about this before please refund me as per # ********** request. </p> <p> </p>

0
Replies (2)
Vodacom
Vodacom's reply09 Jul 2017, 09:19
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply11 Jul 2017, 15:55
Official

Dear Justin Joubert,

I've tried calling you a few times but failed to reach you.

Final feedback has been sent to you via email.

Regards,

UW