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Bill_ZA Bill_ZA
1 reviews | Active since Mar 2022
09 Mar 2022, 08:58
Vodacom *****ing Money from Consumers.
Vodacom is once again *****ing my money by deducting entertainment services for which I never signed up or was ever near. This is the third time that this has happened and it is a SERIOUS battle to get your money back every time. You can request that you NEVER want content services on your account, but your request is blatantly ignored. There is supposed to be a double verification before you sign up for anything, but once again Vodacom is above the law and ignores the rules.
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Replies (1)Vodacom's replyOfficial
09 Mar 2022, 09:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Mar 2022, 09:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
