Vodacom *****ing Money and Data
<p> Hi Guys</p> <p>I just want to say that i am a big supporter of Vodacom. I have 3 contracts with them. The last couple of weeks i struggled alot with data issues. On the ********** 748, 800MB of data just dissapeared and vodacom cant give me an answer, and on the ********** 884 number, they deducted me for and international sms. It is the second time this is happening and i am tired of it. There is alot of holes in they way vodacom tracks data and sms messages. I am really tired of this and if they carry on like this i will have to go to one of the other competitors. If they don't reimburse my money/data i am going to another carrier. I have had it of this **** service. Sort this out.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
I understand your concerns and would like to apologise for the delay in this regard.
An agent will contact you today in order to address your concerns and resolve this matter.
Kind regards
Vodacom Consumer Website Team
I understand your concerns and would like to apologise for the delay in this regard.
An agent will contact you today in order to address your concerns and resolve this matter.
Kind regards
Vodacom Consumer Website Team
