1 reviews | Active since Jul 2016
Vodacom *****ing money
<p>Vodacom has usually been very good when it comes to warning me about my data running out or being finished but not over the last week. On Thursday I received no warning that my data was running out ("You have 4.9mb remaining...") nor did I receive warning that my data was finished ("Your data bundle has been depleted..."). I only got a pop up notification to say that I need to sign into the network as my data was finished. I then dialed *111# and checked my balance, only to find out that my airtime balance was on 0.00 too. I then topped up with a data bundle and then more airtime only to have a repeat this morning. No warning whatsoever which now results in me not only having to top up my data, but my airtime too, and it's not like your data rates are cheap either. Thanks for *****ing my money Vodacom.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
3 days ago you said someone would get back to me and nobody has! The same thing happened to me yet AGAIN this morning. I am disgusted!
3 days ago you said someone would get back to me and nobody has! The same thing happened to me yet AGAIN this morning. I am disgusted!
