Vodacom *****ing Money

<p>I have an account with Vodacom which I requested to be migrated to prepaid on the 20th of October 2016. This has been processed but upon contacting the Vodacom account as my Bank reversed the debit order i was informed that I should make a payment of R499 to be taken out of arrears and then was informed aswell that I will have another debit order of R499 taken off month end. Upon querying why this amount will be deducted I was informed that I am billed in arrears which is utter ****. When I took the contract out with Vodacom I was debited within 24 hours with an amount of R595 which was on the 23rd of October 2014 and on the 1st of November 2014 another R499 was debited from my account. So how can I be paying in arrears and when asking them I am informed this is the way Vodacom work well that's just **** and I want a call from higher management because I will not pay a cent further to Vodacom who ***** your money. My account number is I ********** -7</p>