CB
CHARMAINE B
1 reviews | Active since Jan 2020
10 Feb 2020, 09:14
Vodacom *****ing money
I have cancelled my handset insurance in December already. They keep on deducting premiums, and every time that I phone the excuse is the same. They are sorry, but it did not pull through. What else can I do to sort this out.
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Vodacom's replyOfficial
10 Feb 2020, 09:39 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply10 Feb 2020, 09:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team