LVE
Lee-Anne Van Eeden

1 reviews | Active since Jul 2018

15 Jul 2018, 12:10

Vodacom *****ing money

I bought a vodacom voucher yesterday, they took my money but I have not received the data yet. This is not the first time that this has happened. I tried to phone the customer care but they do not give an option to speak to customer care conaultant. I am tired of vodacom *****ing my money!!!!! I am cancelling my contract in September due to their bad service!!!!

0
Replies (2)
Vodacom
Vodacom's reply15 Jul 2018, 22:18
Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Vodacom
Vodacom's reply16 Jul 2018, 09:49
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

As per discussion, query has now been Resolved

Regards

Consumer Website Team(SA)