LB
Louis B

1 reviews | Active since Sept 2016

03 Jul 2018, 13:14

Vodacom *****ing money

Good day My phone has been cut of by vodacom . Ok i piad one day late now they say i must pay R 3500 .00 . Vodacom *****s customers money and you do not get any help from the call centre i will be taking legal action agianst them as it is not on i pay my account evrey month . My phone is blocked and i will take it to the vodacom shop and they can keep it for all i care i have had it with vodacom charging you an arm and a leg ....

0
Replies (2)
Vodacom
Vodacom's reply03 Jul 2018, 13:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply05 Jul 2018, 12:14
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

As per discussion, query has now been Resolved

Regards

Consumer Website Team(SA)