AL
Arrie L

1 reviews | Active since May 2018

06 May 2018, 14:55

Vodacom *****ing money

Vodacom *****ing their subspribers money. All of a sudden my vodacom subs are going up this month. i have signed a 2 year contract for a specific amoumt and now vodacom is increasing the subs because it is approved by icasa. Vodacom can do whatever they like but the customer got no right. What is the purpose of signing a contract.

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Replies (2)
Vodacom
Vodacom's reply06 May 2018, 17:41
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply07 May 2018, 13:12
Official

Dear Arrie Linde

Kindly note that the above query has been reviewed and feedback emailed to the address provided.

Kind Regards

Craig Julius
Vodacom Consumer Website Team