mK
michelle K

1 reviews | Active since Jul 2015

26 Mar 2018, 08:22

Vodacom *****ing money

Last month the debit order on my account did not go through because my money were ****** out of my account. I went to fnb to pay my vodacom account. Debit order went off today with a extra R100 on my account. The lady said its because the debit order did not go off last month. Vodacom is *****ing the customers money. Would rather go to mtn.

0
Replies (2)
Vodacom
Vodacom's reply26 Mar 2018, 10:42
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply26 Mar 2018, 15:06
Official

Dear Michelle,

On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.

Please refer to the email which we have sent for feedback on this correspondence.

Warm regards,

Shad