1 reviews | Active since Oct 2017
Vodacom *****ing money
I was over charged in December 2017 on my account. I have been phoning all the time to have a credit note passed to receive this monies back. I have been promised that this issue has been resolved for 4 months now and still nothing. Today i got transferred to 4 different departments each saying that the problem is not with them. Im fed up with this. This is the third refund ive had to fight for!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer
Your complaint was escalated to the Collections Department. Their office confirmed that they have been in contact with you and attended to your query.
Regards
RoderiqueLategan
Dear Customer
Your complaint was escalated to the Collections Department. Their office confirmed that they have been in contact with you and attended to your query.
Regards
RoderiqueLategan