Vodacom *****ing money

One of my contracts expired in February 2021, I then cancelled the contract and was told the money would no longer be debited from my account. Vodacom then proceeded to take the money for February, March and April. Every month i phone and e-mail, get given the same song and dance and the money gets taken again. I was then promised the money that was incorrectly taken will be refunded to me, within 30 days. I am still waiting for the the amount to be taken off of my account invoice! Thisbis after about 7 phone calls, and 2 emails. I am now ready to contact the ombudsman if the money is taken off again or if I am not refunded within 5 working days. I have been a loyal customer to vodacom for 17 years!!! I have 3 contracts with them!!! Pathetic customer service and rude employees. If i had the option to cancel all contracts without paying in, I most certainly would. Not the first time i have had problems with vodacom, but this is now becoming absolutely infuriating.