DM
Danielle M

1 reviews | Active since May 2012

28 Mar 2015, 10:02

VODACOM *****ING MONEY

Vodacom is repeatedly charging customers more than they actually spend, just last month my bill jumped from R600 to R900 even though I had minutes, data and smss available to me.<br> <br> But this month was the real shocker. <br> <br> My Fiances account jumped from R600 to R1500 OVER NIGHT!<br> <br> He monitors his account very carefully through the vodacom app, and in just a few hours, although he had minutes, almost two gigs of data and smss available to him, his account just exponentially in a matter of hours.<br> <br> Vodacom is doing this to everyone's account, MOST of us are more laxidaisy than others and just think \shi* I must have used my phone a lot this past month"and we just go ahead and pay. <br> But have you received a bill lately that's caught you by surprise??<br> If you monitor your bill more carefully you will see that money is being taken off for data and airtime"

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Replies (1)
Vodacom
Vodacom's reply30 Mar 2015, 16:17
Official
Hello Danielle173,

We are currently investigating this matter and will update you regarding this.

Please accept our sincere apology for any inconvenience caused.

Kind regards
Vodacom Consumer Websites