Vodacom *****ing Money

<p>I'm posting here because phoning vodacom's customer care for a solution is like hopingto win the lottery one day... without buying a ticket. <br /><br />I got a suprise entry on my statement for the month of June for a subscription service. I was billed for about R172. for the month of July I got billed again for R194. When I phoned vodacom they saw that I was subscribed to a daily subsciption service of R7/day. I never subscribe to a service like this! So for me this equaled the same as *****ing money from someone as I never approved for a subscription service. <br /><br />The Vodacom telephone operator just shurgged their shoulders as they couldn't answer me why it happend and only said that i might have clicked on something to subscribe me. This is **** to be frank. Even if i did click on something there is suppose to be a approval method for me to confirm that I wanted the subscription service. This is not just happening to me but a lot of people. <br /><br />I logged a call to have my money refunded from WASPA but has of yet not heard anything back. I feel vodacom is responsible as they are suppose to protect their clients from services like this. Cause as I say I've never approved a service liek this. I only found out about this service after I got my bill. So they billed me R7/day for 2 months without my approval. <br /><br />I just feel Vodacom is suppose to step up to the plate. I need my refund as I bet you that the newspaper would appreciate a story like this as vodacom is letting 3rd party companies feed off of their client base.</p> <p> </p> <p>I've heard no feedback from Vodacom which is pretty poor on their behalf.</p>