1 reviews | Active since Jul 2017
Vodacom *****ing money
<p>Vodacom ........ I have payed my bill on the 6/6/2017 and vodacom just decides to do a debit order on the 7/6/2017 after I have put a written request in May to stop my debit order and I went to vodacom to the customer care center and ask them whats going on and the guy said he can see that i have paid and that they have done a debit order also and he have put a request in that they pay back my money that will take about a week and still nothing and then I get a bill again that said I need to pay my bill for this month .<br />So I want to know when Vodacom is going to pay back my money or will I let everyone know that Vodacom is a ***** and then I will also go to the ombudsman then they can handle this</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer
We attempted to call you at different times and left messages. We require more info and requested this via email.
Regards
RoderiqueLategan
Dear Customer
We attempted to call you at different times and left messages. We require more info and requested this via email.
Regards
RoderiqueLategan
