DR
Dwayne R
1 reviews | Active since Jul 2015
03 Jun 2019, 10:53
Vodacom *****ing loyal customers money
My contract ended and I am still being billed device fees. I have been with vodacom for 10+ years and once again they proved we are just a number to their business. They log a query and then you have to wait for 7 days. What happened to customer service at Vodacom.
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Vodacom's replyOfficial
03 Jun 2019, 11:56 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Jun 2019, 11:56
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team