SK
Sonya K

1 reviews | Active since Dec 2018

18 Dec 2018, 11:21

VODACOM *****ING INFORMATION TO PERPETRATE *****

SIM SWOP undertaken by ********** working at VODACOM which has led to theft out of bank account. Vodacom has admitted that there is ***** being perpetrated at their sim swop division as well as identifying the ********* but no assistance is paying back the money has been offered. Its scary that VODACOM has ALL our personal pertinent information that they can use to commit ***** - but what has happened to the POPI ACT at VODACOM ? OMBUDSMAN will be reported to for due action to stop these *****s from occurring and persecuting the ********** which are still working there? Where is the accountability from VODACOM and how are they protecting our personal information? Staff out Vodacom outlets refuse to provide the CEO's details??? REALLY !!

0
Replies (1)
Vodacom
Vodacom's reply18 Dec 2018, 11:30
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team