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Dylan M

1 reviews | Active since Sept 2016

05 Mar 2018, 14:03

Vodacom *****ing funds

On several occasions I reported that I have been over charged for my contract with Vodacom. In November last year I open a new contract for 10g data @ R199 for 24 months. Just to be billed with an amount of R307 after the first 12 months. They say that there is nothing wrong on their side. I feel this is theft and they should be taken to jail for this.

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Replies (1)
Vodacom
Vodacom's reply05 Mar 2018, 14:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team