SM
Sharmaine M

1 reviews | Active since Jun 2019

12 Nov 2020, 12:06

Vodacom *****ing from their customers during epic times!

Worst service ever!!! I still wasn't re-imburst on my fibre being down in May... now you overcharging me on Data... every month... i phoned multiple times, are promissed to be re-imbursed but then you ***** more money from me. I refuse to pay due to Vodacoms incompetance untill my account is sorted out... you can claim the monies back from the people working from home not forfilling their duties! My bill is over R2000 a month and not once did i not pay. This is where i draw the line.

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Replies (1)
Vodacom
Vodacom's reply12 Nov 2020, 13:38
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team