tM
timothy M
1 reviews | Active since Jul 2011
02 Feb 2016, 09:59
vodacom *****ing from the poor
Dear Peter<br> <br> I had cell phone contracts with Vodacom. I was owing around R9000 in 2014. When I defaulted, they handed over my account and said I should pay for the handsets and airtime and the total went to around R24000. I have been paying and I think am left with around R7000. What really ****** me off is that I am paying airtime that am not using since they blocked the sim cards long back. To me this is *** from the poor. How can I pay for airtime that I do not use??<br> <br> I would appreciate if I would get back all the airtime that I have paid for because I cannot pay for something that I don't use.<br> <br> regards<br> <br> Timothy
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Replies (1)Vodacom's replyOfficial
02 Feb 2016, 11:39Hello mutya1979,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply02 Feb 2016, 11:39
Official
Hello mutya1979,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
