CV
Caissa V
1 reviews | Active since May 2022
30 May 2022, 15:24
Vodacom *****ing from subscribers
Vodacom has been *****ing money from me for years, they can never explain their exorbitant invoice amounts and I have found that they have numerously charged me for things that I haven't signed up for and then had to refund me. I have cancelled my subscription with them at the end of 2021, and they are still charging me. My contracts came to an end and I did not renew it, as I was planning to relocate to Germany, which i have done. They have emailed my an enormous invoice and I refuse to pay it as I had cancelled my service plus did not renew my contract.
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
30 May 2022, 16:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 May 2022, 16:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CV
Caissa V's updateReviewer Update
30 May 2022, 16:24You can only contact me on my german mobile number as I am out of the country ***. You are welcome to call me at anytime.
CV
Caissa V's update30 May 2022, 16:24
Reviewer Update
You can only contact me on my german mobile number as I am out of the country ***. You are welcome to call me at anytime.
