CV
Caissa V

1 reviews | Active since May 2022

30 May 2022, 15:24

Vodacom *****ing from subscribers

Vodacom has been *****ing money from me for years, they can never explain their exorbitant invoice amounts and I have found that they have numerously charged me for things that I haven't signed up for and then had to refund me. I have cancelled my subscription with them at the end of 2021, and they are still charging me. My contracts came to an end and I did not renew it, as I was planning to relocate to Germany, which i have done. They have emailed my an enormous invoice and I refuse to pay it as I had cancelled my service plus did not renew my contract.

0
Replies (2)
Vodacom
Vodacom's reply30 May 2022, 16:06
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
CV
Caissa V's update30 May 2022, 16:24
Reviewer Update
You can only contact me on my german mobile number as I am out of the country ***. You are welcome to call me at anytime.