1 reviews | Active since Mar 2009
Vodacom *****ing from me
Few months ago Vodacom started loading 10gig data to my account. I think is about 4 months if not mistaken. Last month they didn't load it but instead stole all my Airtime. As usual they gave me excuses for *****ing my air time saying i subscribed to some game stuff. I dont have time for that nonsense. Now after all this months they decided to debitmy account with R2003. Their excuse this time is that I'm buying data using 111 number. Everytime i buy airtime or data i buy directly from my bank account. what they are saying does not makevm sense. Their stuff is not even properly trained to handle queries. 1st thing 2moro morning I'm reversing this amount. I'll also raise some money and settle this account. I just can't handle being ******. No more Vodacom for me and my family. I'll also campaign for my friends to dish this ******** company.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day
Kindly note that feedback has been sent to you.
Regards
Dc
Good Day
Kindly note that feedback has been sent to you.
Regards
Dc
