Vodacom *****ing from customers who purchase data by not giving the correct amount of data billed for

<p>On the 23/08/2016 just after 6pm I purchased a recurring 5GB data package via self service *111# and only received 1.45GB of the toal 5GB. Since then I have logged numerous requests to find out why I did NOT received the full 5GB that I have been billed the full amount. What iorratates me more is that Vodacom consultants and their excuses to bat me off the call is pathetic. First I heeard that it has to do with prorata but my question was why I got billed R399 and did not received 5GB? Then I hear that my account is in arrears, by which the Collections center at Vodacom confirmed that it not and the debit order will only be collected on the the evening of the 25/08/2016. All these excuses and no one wanted to investigate the usage of the data on my account. The service at Vodacom is utterly appalling and would nev er recommend anyone to ever take any type of contract or service with Vodacom. I know now that this issue will not be fixed because every incident logged with the Service Consultants has been closed with no resolution. Now I sit with an inflated bill of R399 with no 5GB data allocated to me, only one word comes to mind with Vodacom, *******. Here is your reference numbers you can check which you obviously wont -</p> <p>1- ********** 4619</p> <p>1- ********** 4030</p>