Vodacom *****ing from customers as network is down but we get billed!

Vodacom has been down multiple days this past month. Rain is not our problem as paying customers they have to ensure network connectivity. For Decembers bill there has to be a reduction in price for all they days incovienced and unable to do business as network is down!!!!! You are *****ing from us! Paying for no service! Worst part is they dont even regret or inform customers about the outages! Vodacom was once the flag ship carrier, not anymore, just like everything in this country nothing works!!!!! Thanks Vodacom