EJ
Edwin J
1 reviews | Active since Jul 2019
02 Apr 2020, 11:17
Vodacom *****ing from customers
Vodacom is *****ing from me ..I bought R55 airtime and a message saying " thankyou for recharging vodacom has given you R55 extra airtime but that extra airtime is not available and besides my data also do not last instead they just want me to keep on taking airtime/ data advance
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Vodacom's replyOfficial
02 Apr 2020, 11:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Apr 2020, 11:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team